The Promotion of Access to Information Act, 2000 (PAIA) is a freedom of information law in South Africa.

Clients will be provided with access to their personal information held by the Company, on request, unless the Company may withhold such information or records on a ground stipulated in PAIA.

A request for access must comply with the procedural requirements stipulated in PAIA, which includes completing prescribed forms and paying necessary fees. Please see our PAIA Manual and forms below.